Drawing on more than 25 years of experience providing dedicated client service as an attorney and consultant, Maureen engages with Consilio’s customers to ensure a best-in-class client experience. She works cross-functionally across the company to develop and deploy best practices that embed Consilio’s commitment to service excellence, and to deliver the highest levels of quality and value. She seeks opportunities to create differentiating moments for clients—from bespoke educational sessions to loyalty programs to peer networking events—to foster client satisfaction and loyalty.
Maureen also serves as Consilio’s Diversity, Equity & Inclusion Officer. She leads the development and implementation of the company’s strategies, policies, and programs for ensuring a diverse, inclusive, and equitable workplace. Partnering with Consilio’s internal and client Advisory Boards on Diversity & Inclusion, Maureen guides the organization in carrying out its mission of attracting and encouraging a diversity of backgrounds, experiences, and ideas; fostering a global, inclusive culture; and celebrating employees’ diverse strengths.
Maureen is a respected industry thought leader, speaking and writing frequently on significant issues that impact Consilio’s clients, such as current challenges for legal professionals around data privacy and security; strategies and tactics for engaging in cross-border discovery; the latest developments in e-discovery law and practice; and diversity, equity, and inclusion in the legal profession.
Prior to joining Consilio, Maureen was a partner at Paul Hastings LLP, where she represented Fortune 100 and other multinational companies in complex employment litigation, including class and collective actions. Maureen also co-chaired the Firm’s E-Discovery Practice Group. In that role, she advised clients on various e-discovery issues, such as identifying and inventorying sources of electronic information, drafting legal hold notices, and developing protocols for document collection, storage, and management. She also consulted internally with attorneys at the Firm on e-discovery issues, and helped develop best practices for litigators engaged in e-discovery.
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