Lessons from Our Gen AI Pilot Program: A Powerful Tool, Not a Magic Wand

Steven is a Senior Director at Consilio, a global leader in Legal Consulting & Legal Services. As Head of Onboarding Programs for the Self-Service Business Unit, Steven develops and implements training and onboarding solutions for Consilio’s global self-service clients. He is also the creator of several certification programs for Consilio’s proprietary solutions including the Sightline Certified Administrator and Masters of Mobile.

Consilio’s Self-Service Business Unit supports clients who use Consilio’s proprietary solutions in a self-service capacity. Each client is trained and onboarded using a custom, Client-First programs, uniquely developed to make them experts, and able to support their own matters with ease. In this area, Steven has developed a library of training modules, documentation, and videos that are used in support of the Client-First Onboarding initiative, as well as participated in the creation of these custom programs for many of Consilio’s clients. Once onboarded, Steven also assists in the development of playbooks and workflow for each client’s specific matters.

Matthew Verga is an attorney, consultant, and eDiscovery expert proficient at leveraging his legal experience, his technical knowledge, and his communication skills to make complex eDiscovery topics accessible to diverse audiences. A fifteen-year industry veteran, Matthew has worked across every phase of the EDRM and at every level, from the project trenches to enterprise program design. As Director of Education for Consilio, he leverages this background to produce engaging educational content to empower practitioners at all levels with knowledge they can use to improve their projects, their careers, and their organizations.