Guided AI Review: Using human expertise to unlock AI’s potential

The pressure on document review teams has never been more intense, given continually increasing data volumes, dataset complexity, and ever-tighter deadlines.

While technologies like generative AI promise to alleviate some of these pressures on review teams, they also introduce new risks, creating the AI Trust Gap. Without proper human expertise and oversight, AI can misclassify documents, produce inconsistent outputs, or even introduce bias into the review process. The result? A lack of confidence can undermine the entire review effort.

How can legal teams leverage generative AI without sacrificing the accuracy, control, and efficiency required for high-stakes legal matters?

With Guided AI Review. Our latest solution combines cutting-edge generative AI technology with the human expertise needed to ensure precise, reliable document review.

What is Guided AI Review?

Guided AI Review is more than just another generative AI plugin. It unlocks generative AI’s potential while addressing the critical challenges of trust and reliability in document review.

By blending AI’s speed and scalability with the precision, judgment, and knowledge of seasoned experts, Guided AI Review bridges the AI Trust Gap and delivers results you can rely on.

Here’s a summary of its key benefits.

Gain a strategic lift

At the heart of Guided AI Review lies a powerful synergy between cutting-edge generative AI technology and expert human oversight. While AI can process vast amounts of data at high speed, we have found that it needs human insights to actively guide the technology as it works, adapting to the complexities of each case and ensuring quality output.

Our AI Guides—with document review expertise, domain expertise, and an in-depth understanding of AI—are integral to this process. They employ sophisticated AI prompting techniques we call “iterative prompting,” guiding the AI model at every step to ensure precise classifications and accurate results for even the most complex, multi-issue queries. This constant human calibration transforms AI from a mere tool into a strategic asset capable of addressing the unique requirements of each legal matter.

For example, in complex litigation matters involving millions of documents, our AI Guides expertly steer our generative AI tool to quickly identify and prioritize responsive evidence with rationales that provide rich, actionable insights. Legal teams can cut through the complexity and high volume of their litigation documents without sacrificing quality or control.

Improve accuracy

In high-stakes legal matters, control and precision are non-negotiable. Legal teams must be confident that AI models meet their objectives with uncompromised accuracy. Guided AI Review delivers exactly that by embedding expert human oversight into every stage of the review process, ensuring that generative AI-driven results align with the precise classifications required.

This expert-led control is invaluable in a variety of matters, including regulatory investigations, where strict deadlines, sensitive data, and complex compliance requirements raise the stakes in a matter. With Guided AI Review, our AI models rapidly process data while experts steer the technology, ensuring responsive information is accurately identified and handled within regulatory standards. Our experts, with more than a decade of experience in document review and machine learning, offer hands-on quality control at key review stages, ensuring fast, accurate outcomes for complex regulatory matters.

Accelerate results

Guided AI Review redefines document review by delivering both speed and efficiency. While it is possible that generative AI alone can process vast volumes of documents in a fraction of the time it would take a human team, its seamless integration with expert human oversight supercharges review and provides additional benefits. Our seasoned professionals assess each case individually, strategically deploying the best combination of AI tools, techniques, and workflows to maximize speed and precision.

In mergers and acquisitions, for instance, Guided AI Review enables legal teams to rapidly prioritize responsive documents and identify potential issues. By quickly homing in on the most impactful materials to the case from the outset, legal teams can streamline due diligence, accelerating transactions and reducing the risk of costly delays. This blend of AI-driven speed and expert guidance allows transactions to move forward confidently, ensuring no critical detail is overlooked even in the tightest timelines.

Protect data

Guided AI Review is built with security as a principal priority, operating within our global network of top-tier private data centers that provide a highly secure alternative to public cloud storage. Unlike many AI solutions that rely on public cloud infrastructure, Guided AI Review keeps your data securely stored in private environments, giving you complete control over confidential and otherwise sensitive information.

Our commitment to security goes beyond infrastructure. We adhere to the strictest global data protection standards, ensuring your legal documents are managed with the highest level of care. From regulatory compliance to safeguarding client confidentiality, we prioritize data security, giving you the peace of mind that sensitive and confidential information remains safe and entirely within your control throughout the review process.

Configure your goals

The generative AI models in Guided AI Review aren’t generic, off-the-shelf tools. They’re custom-designed specifically for the complexities of legal document classification by top eDiscovery and AI technologists. Our AI models are trained and finely tuned to align with your document review objectives, ensuring that results are accurate and highly relevant to your bespoke case or investigation. Combining custom AI models and expert human intervention ensures consistent, reliable outcomes, delivering unparalleled accuracy while accelerating workflows.

Discover the value of Guided AI Review

The benefits of Guided AI Review—fast, accurate document review that increases quality using the combination of human insights and technology—address the most significant challenges legal teams face today. Our experts lead the AI process, ensuring that the outputs are fast and trustworthy. By integrating human oversight with generative AI, Guided AI Review mitigates risk and optimizes workflows for a variety of complex legal matters.