Why Now Is the Time for Legal Teams to Invest in Self-Service eDiscovery
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Steven is a Senior Director at Consilio, a global leader in Legal Consulting & Legal Services. As Head of Onboarding Programs for the Self-Service Business Unit, Steven develops and implements training and onboarding solutions for Consilio’s global self-service clients. He is also the creator of several certification programs for Consilio’s proprietary solutions including the Sightline Certified Administrator and Masters of Mobile.
Consilio’s Self-Service Business Unit supports clients who use Consilio’s proprietary solutions in a self-service capacity. Each client is trained and onboarded using a custom, Client-First programs, uniquely developed to make them experts, and able to support their own matters with ease. In this area, Steven has developed a library of training modules, documentation, and videos that are used in support of the Client-First Onboarding initiative, as well as participated in the creation of these custom programs for many of Consilio’s clients. Once onboarded, Steven also assists in the development of playbooks and workflow for each client’s specific matters.
Summary
Back in the late 2000s, implementing eDiscovery software typically involved the deployment of on-premises, server-based software, or individually licensed desktop software. In the past few years, however, there has been a growing trend of organizations looking toward self-service eDiscovery for these, which entails moving beyond those early solutions to adopting “next-generation” eDiscovery software – software that is hosted, modern and “simpler” – with the hopes of more efficiently tackling these small to mid-size matters. In this free White Paper, Consilio Head of Onboarding Programs Steve Shaw reviews what you need to know about self-service eDiscovery, including the problems it’s designed to solve and the benefits it brings to the practice of law.
In this Whitepaper
- Strengths and weaknesses of prior approaches
- Potential benefits of self-service eDiscovery
- Selection criteria for evaluating solutions
Key Insights
- How you can reallocate responsibilities
- Why solutions must scale with matters
- The importance of flexible support
Summary
Back in the late 2000s, implementing eDiscovery software typically involved the deployment of on-premises, server-based software, or individually licensed desktop software. In the past few years, however, there has been a growing trend of organizations looking toward self-service eDiscovery for these, which entails moving beyond those early solutions to adopting “next-generation” eDiscovery software – software that is hosted, modern and “simpler” – with the hopes of more efficiently tackling these small to mid-size matters. In this free White Paper, Consilio Head of Onboarding Programs Steve Shaw reviews what you need to know about self-service eDiscovery, including the problems it’s designed to solve and the benefits it brings to the practice of law.
In this Whitepaper
- Strengths and weaknesses of prior approaches
- Potential benefits of self-service eDiscovery
- Selection criteria for evaluating solutions
Key Insights
- How you can reallocate responsibilities
- Why solutions must scale with matters
- The importance of flexible support
