Global Survey Report Respondents

The legal industry is stuck in gridlock

Workloads are rising, data volume is growing, resources are stretched, and the very systems designed to ease the pressure are intensifying it instead.

Drawing on insights from a global survey of legal professionals, our Global Survey Report, ‘Beyond the Gridlock’, reveals a surprising truth: while legal teams have an ambitious vision for transformation, it is not seen as the answer to today’s near-term workload concerns.

So, what’s the way forward?

Legal teams are prioritizing smaller, operational reinventions to break free of daily gridlock. By focusing on areas like contract management, compliance, and legal project management, they aim to streamline processes and free capacity. Only by addressing these immediate challenges, legal teams can free themselves to more fully harness larger-scale transformations.

Inside the report, you’ll find:

• Why rising workloads remain legal’s biggest challenge—and what is intensifying the pressure.
• The ways legal teams are transforming their workflows and clearing operational gridlock.
• Where incremental innovation is already making a difference and where opportunities remain.

Beyond the Gridlock explores this critical moment in modern legal work, where solving today’s workload paradox is the first step toward unlocking tomorrow’s transformative potential.