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Measuring Success: Corporate Counsel Guide to Metrics-Based Management

Written by Courtney Smith

Updated: Sep 29, 2022

Authors

Patty Wise

Executive Director

About Author

Patty Wise provides executive oversight to Legility’s flexible talent business unit, where she is responsible for driving organic growth and architecting bespoke flexible legal talent programs to help clients solve unique legal challenges. Since 2008, she has partnered with Legility clients to provide the right legal talent to build resilient legal organizations across industries, practice areas, and geographies. Prior to joining Legility, Patty practiced law with Troutman Sanders in Atlanta and Kennedy Covington in Charlotte (now K&L Gates). She holds a J.D. from Vanderbilt University, where she was awarded the Junius L. Allison Award, given for the most significant contribution to the Legal Aid Society, and a B.A. from Emory University.

More from the author

Summary

The metrics-tracking legal department gains actionable insights that it can apply not only to internal operations but also to broader, corporate-wide assessments that impact decision-making. In this paper, we present how to begin the measurement process within your legal department, the key metrics to track, and how to apply insights from your data to optimize productivity and efficiency.

In this Whitepaper

  • Defining a metrics process
  • What to track
  • Applying insights

Key Insights

  • The benefits of more information
  • The risk of metric over-collection
  • How tracking can benefit employees

Summary

The metrics-tracking legal department gains actionable insights that it can apply not only to internal operations but also to broader, corporate-wide assessments that impact decision-making. In this paper, we present how to begin the measurement process within your legal department, the key metrics to track, and how to apply insights from your data to optimize productivity and efficiency.

In this Whitepaper

  • Defining a metrics process
  • What to track
  • Applying insights

Key Insights

  • The benefits of more information
  • The risk of metric over-collection
  • How tracking can benefit employees

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